Frequently asked questions

Is this legal?
Is this data protected?
Who has access to this information?
Do we need to make Guests aware that we use the Good to Book software platform?
Do I need to enter details into the Good to Book platform outlining the reasons for reporting a guest?
How long do reported guests stay on the Good to Book database?
Can we review guests on the Good to Book platform
A reported guest has the same name as me, and I have been refused a booking because of it. How can I fix this?