Pricing

Memberships that fit your scale

Membership gives you full access to the Good to Book Network, helping properties of all sizes make safer booking decisions with confidence. Try any plan free for 14 days, with a 30-day money-back guarantee and 17% off annual billing.

Small

1–50 units

Perfect for boutique stays, B&Bs, or single-site operators.

$59/mth

Billed monthly.

Get started

Unlimited Guest Checks

Submit and view Incident Reports

Browser Extension

Local area Rogue Guest alerts

Basic email support

Medium

51–150 units

Ideal for mid-sized hotels, motels, or multi-property operators.

$119/mth

Billed monthly.

Get started

Everything in Small, plus

Priority support

Personalised onboarding

Large

151–300 units

Best for busy hotels, serviced apartments, or large portfolios.

$199/mth

Billed monthly.

Get started

Everything in Medium, plus

Quarterly Member Success check-ins

Multi-property onboarding

Small

1–50 units

Perfect for boutique hotels, B&Bs, short-stay homes, or single-site managers.

$590/yr

Billed annually.

Get started

Unlimited Guest Checks

Submit and view Incident Reports

Browser Extension

Local area Rogue Guest alerts

Basic email support

Medium

51–150 units

Ideal for mid-sized hotels, motels, or multi-property operators.

$1,190/yr

Billed annually.

Get started

Everything in Small, plus

Priority support

Personalised onboarding

Large

151–300 units

Best for busy hotels, serviced apartments, or large portfolios.

$1,990/yr

Billed annually.

Get started

Everything in Medium, plus

Quarterly Member Success check-ins

Multi-property onboarding

Enterprise

Designed for hotel groups, chains, or enterprise operators.

Custom onboarding and rollout

Support allocation for group operations

Flexible commercial agreements

Businesses in NZ must be GST Registered Accommodation Members. Pricing based on the number of units available for booking for your property. Additional transaction or subscription fees may apply.

*Unit of Accommodation available for booking definition: Accommodation Unit of any type that is a single listed accommodation item available for booking i.e.: An Aparthotel who has 21 types of accommodation available for booking so would fit under <51 online listings. A large international branded hotel that has 252 Guest Rooms available for booking, would fit into >151-300 online listings. A Property Manager on the Gold Coast, who manages multiple properties for individuals would be placed as per the amount of single listed accommodations available for a single booking (eg: A holiday home is one unit of accommodation, an apartment block with 6 different apartments available for booking would count as 6 units of accommodation, a bedroom in someone’s private home would be one unit of accommodation). For campgrounds it would be numbers of cabins or chalets (fixed accommodation units). For Hostels it would be Dormitory styles/single rooms/shared rooms available for booking.

Support

Frequently asked questions

Everything you need to know about the product and billing.

Is this legal?

Yes, this is a membership only platform for Registered Short Term Accommodation Providers (STAP’s), and prior to being accepted and granted access to database, you will need to prove you are a Registered Accommodation business provider, and agree to terms and conditions of use of the Good to Book platform. Good to Book may be supplied to you as part of your agreement with your Property Management Software (PMS) provider.

Is this data protected?

Yes, the Good to Book database is encrypted and security licences applied to the site. The website is constantly updated to the latest versions of data protection, security and encryption.

Who has access to this information?

Only Registered Short Term Accommodation Providers (STAP’s) operating an accommodation business. This includes (but not limited to) registered Camping Grounds, Motor Home Parks, Holiday Parks, Motor Inns, Motels, Lodges, Back-Packer Accommodations, Registered Bed & Breakfasts, Aparthotels, Hotels, & Resorts. Law enforcement agencies such as State and Federal Police will be able to access database where and when required.

Do we need to make Guests aware that we use the Good to Book software platform?

Yes, and there are several ways in which you can do this! On registering, Good to Book will provide Member Resources to add to your guest registration forms, and logo templates for your own websites, emails, and social media platforms. An Authorised Provider Sticker(s) will be sent to you in the mail for your Reception area or front desk. You will also need to add a statement of membership to your OTA sites, this statement is provided in your Member Resources and can be personalised with your own branding.

Do I need to enter details into the Good to Book platform outlining the reasons for reporting a guest?

There are certain details that need to be completed in order for the Good to Book database to accept a reported guest. Reasons for banning are in “check-box” form, additional free text is available, but must be kept to factual notes only. All “check boxes'' activated need to be backed by your own factual records, held in your own booking/guest management system. You are accountable for the data that you enter in the system, and at anytime you are challenged on information entered you need to be able to justify and account for your entry. Good to Book provides a reporting and alert platform for the purpose of risk mitigation only.

How long do reported guests stay on the Good to Book database?

Reported Guests remain in the Good to Book platform for a period of 5 years from entry or re-alerted into the database. If the guest has been allowed to stay in another accommodation facility and has again caused problems, the facility can report the guest again, and the guest’s ban of 5 years will be reset from the new date entry.

Can we review guests on the Good to Book platform?

No – this is not a guest review platform, and not a means to get back at guests who provided or threatened negative reviews about your facility.

A reported guest has the same name as me, and I have been refused a booking because of it. How can I fix this?

If you think you have been unfairly named or might be a victim of mistaken identity we will investigate the report for you. To request a review or access to incident report data, please complete this form.

I want the browser extension to work with my PMS. How can I make that happen?

We’d love to see your PMS support Good to Book. The best next step is to reach out to your PMS account manager and let them know you’d like this feature enabled. They can contact us directly at admin@goodtobook.com to explore next steps.

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