We encourage you to carefully read and understand these terms before using the website or any of our services. If you don’t agree, your remedy is to stop using our website.
The word ‘website’ means our main website goodtobook.com, our database hosted through accommsleastwanted.com and all other digital or electronic platforms or forums we use, such as email and social media pages.
We may update our terms from time to time and the new provisions will apply from the date they are updated. We have included a ‘last updated’ date at the top of these terms to help you keep track of any changes, so please check back regularly for updates.
goodtobook.com is made available by Good to Book Pty Ltd ABN 89 641 326 570.
Feedback, comments or complaints
If you have any questions, please contact email@example.com and we will usually respond to all enquiries within two business days.
How this website works
Our main website is designed to let you know who we are and how we can help you.
Our database contains information about rogue guests and is a paid feature of our website. To gain access to our database, you will need to become a member with us either:
1) Directly through us; or
You can become a member with us by signing up directly through our website’s ‘Sign Up Form’ and making payment of the membership fee. We reserve the right to refuse membership to any person.
2) Through a Property Management Systems (PMS) provider.
We work with a number of PMS providers and allow them to integrate our database with their booking system. If you are using a PMS provider who makes our platform available as part of your use of their services, you may have access to our database or certain features of our database via your PMS provider, provided that you become a member with us.
You will need to agree to our Membership Terms and Conditions before our services will be available to you.
Your relationship with your PMS provider continues to be governed by your PMS provider’s terms and conditions.
No unlawful or prohibited use
As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms and conditions. You may not use this website in any manner which could damage, disable, overburden, or impair this website or interfere with any other party's use and enjoyment of this website. You agree not to hack into areas of this website that are not intentionally made available to you.
You expressly agree not to:
Anything contained on our website is provided “as is” without warranty or condition of any kind. You acknowledge and agree that you use our website at your own risk.
While every care is taken, we make no representations about the suitability, reliability, availability, timeliness, completeness and accuracy of anything contained on our website for any purpose, to the maximum extent permitted by applicable law.
Our website content may include inaccuracies or typographical errors. Changes are periodically made to the information on our website.
This website may contain links to other websites (linked sites). The linked sites are not under our control and we are not responsible for the contents of a linked site. We are not responsible for any form of transmission received from any linked site. Links are provided to you only as a convenience, and the inclusion of any link does not imply our endorsement of the website, or any association with its operators.
Promoted Services - disclaimer
If we promote third party products or services via our website it may be because they have provided sponsorship, donations or supported us in some way. You must exercise your own judgment based upon your own personal circumstances before using or purchasing third party products or services.
Copyright, Trademarks and other Intellectual Property
We own the intellectual property rights in the contents of this website, or have permission to use or display the material on this website. You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, create derivative works, or in any way exploit or allow others to exploit any of our website content in whole or in part except as expressly authorised by us.
Images and item descriptions posted on this website by third parties are the responsibility of those third parties and may be subject to copyright. You must seek permission from the third party before using any of their content.
The names of actual companies and products mentioned on this website may be the trademarks of their respective owners. Any example companies, organizations, products, people and events depicted on this website are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to use our website content or our intellectual property.
You warrant that you hold the necessary rights and interests to use any material you add to our database, website or social media pages (your content) and that none of your content infringes any third-party intellectual property or privacy rights, including copyright and trade mark rights.
By submitting your content to these areas you irrevocably grant to us a perpetual, world-wide, non-exclusive, royalty-free, sub-licensable and transferable license and right to use your content for the purpose of providing services to you or others and completing our business functions, now or in the future. You indemnify us against any claims made for breach of intellectual property rights and or privacy rights in respect of your content.
At our sole discretion we may remove or disable your content if we believe your content to be in violation of our terms and conditions. We are not obliged to return any of your content under any circumstances.
If you believe that there is material on our website that infringes third party intellectual property rights, please contact firstname.lastname@example.org with sufficient information to enable us to determine who is the owner of the intellectual property. If we form the reasonable belief that there has been an infringement, then we will remove it from our website.
Be aware that you may be subject to liability if you knowingly make any misrepresentations when providing information to us.
We make industry standard efforts to maintain the security of our website and employ regular backups and scanning for security breaches. However, we do not guarantee the security of the website, our records, or your content. We disclaim all liability for any computer virus or technological problems that we do not intentionally cause or that is beyond our control. You are encouraged to install and maintain up-to-date security software on your devices.
Although we aim for continuous accessibility to our website and delivery of real time service, this is dependent upon third party services. As a result, the website may be inaccessible from time to time.
Limitation of liability
We will not be liable to you or any other person or entity for any damages whatsoever arising as a result of your use of this website in any way, subject to the requirements of Australian Consumer Law.
Where warranties are implied by law, you acknowledge and agree that the total aggregate liability to us is limited at our discretion to the provision of those services again, or to a refund equal to the total amount paid by you to us in the 12-month period prior to the date of the claim, even if those services were provided to you without cost.
You agree to indemnify and defend us from any claims, damages, liabilities, costs, or expenses (including without limitation court costs, collection costs (to the extent permitted by law), and reasonable legal fees) related to:
You may provide notice to us through the contact us page or otherwise by email addressed to ‘the Directors’ and sent to email@example.com. We may provide notice to you via email or other electronic means.
If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms and conditions will continue in effect.
Any time or other indulgence granted to you will not in any way amount to a waiver of any of our rights or remedies under these terms.